If your product arrives sticky due to weather conditions while shipping, please mix the packet of borax powder that we have included with your order with two cups of warm water and stir until powder is completely dissolved. Then dip your fingers into the borax solution and knead only droplets into your slime until you reach your desired consistency. Never pour the solution right into your slime as it will make it hard and unable to play with. Always wash your hands with soap when finished adding the solution. Keep the unused solution in a labeled sealed bottle for future use.